Terms of service

Welcome to Neutuch. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

This website is operated by Neutuch. Throughout the site, the terms “we”, “us” and “our” refer to Neutuch.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein.

We reserve the right to update, change or replace any part of these Terms at any time.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or
You are using the website under the supervision of a parent or legal guardian

3. Products & Availability

All products are subject to availability
We reserve the right to limit quantities or discontinue any product at any time
We make every effort to display product colors and details accurately, however slight variations may occur due to screen differences

4. Pricing & Payments

All prices are listed in Indian Rupees (INR)
We reserve the right to modify prices at any time without prior notice
Orders will only be processed after successful payment (as Cash on Delivery is not available)

5. Order Acceptance

We reserve the right to accept or reject any order at our discretion
In case of cancellation from our side, the amount will be fully refunded

6. Shipping & Delivery

Orders are processed and delivered as per our Shipping Policy
Delivery timelines are estimates and may vary due to external factors

7. Exchange Policy

We offer exchange only (no returns or refunds)
Exchanges are subject to conditions mentioned in our Exchange Policy

8. Cancellation Policy

Orders cannot be cancelled once shipped
For cancellation requests before dispatch, please contact support (approval is subject to our discretion)

9. User Responsibilities

You agree not to:

Use our products for any illegal or unauthorized purpose
Violate any applicable laws or regulations
Attempt to interfere with the website’s security or functionality

10. No Resale

Products purchased from Neutuch are strictly for personal use only
Resale or bulk buying for commercial purposes is not permitted

11. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Neutuch
Unauthorized use, reproduction, or distribution is strictly prohibited

12. Limitation of Liability

Neutuch shall not be held liable for:

Any indirect, incidental, or consequential damages arising from the use of our products or website
Delays or failures caused by circumstances beyond our control

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in:

Ambala, Haryana

14. Contact Information

For any questions regarding these Terms, please contact us:

📧 Support@neutuch.com
📱 9138588816

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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