Privacy policy
At Neutuch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following information:
Personal Information:
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Name
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Email address
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Phone number
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Shipping and billing address
Order Information:
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Products purchased
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Payment details (processed securely via third-party payment providers)
Device & Usage Information:
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IP address
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Browser type
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Pages visited and interaction data
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you regarding your order
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Provide customer support
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Send updates, promotional emails, and marketing messages (via Email or WhatsApp)
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Improve our website, products, and user experience
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Detect and prevent fraud or misuse
3. Marketing & Communication
By providing your contact details, you agree that we may:
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Send you order updates and important notifications
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Share promotional offers, new launches, and updates via Email or WhatsApp
You can opt out of marketing communications at any time.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, such as:
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Payment gateways (for secure transactions)
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Shipping partners (for order delivery)
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Marketing and analytics tools (such as Meta/Facebook, Google, etc.)
5. Data Security
We take reasonable precautions to protect your personal information and ensure it is not lost, misused, accessed, or disclosed without authorization.
However, no method of transmission over the internet is 100% secure.
6. Cookies & Tracking
We use cookies and similar technologies to:
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Improve your browsing experience
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Understand user behavior
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Run targeted advertisements
By using our website, you consent to the use of cookies.
7. Your Rights
You have the right to:
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Access or update your personal information
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Request deletion of your data (subject to legal obligations)
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Opt out of marketing communications
To exercise these rights, contact us using the details below.
8. Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for their privacy practices.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Support@neutuch.com
📱 9138588816
By using our website, you consent to the terms outlined in this Privacy Policy.
