Shipping policy
At Neutuch, we are committed to delivering your order in a timely and reliable manner across India.
Shipping Coverage
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We offer Pan India delivery
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All orders are shipped through trusted courier partners
Shipping Charges
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We provide Free Shipping on all orders
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There are no hidden charges
Order Processing Time
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Orders are processed within 2–4 working days
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Orders placed on weekends or public holidays will be processed on the next working day
Estimated Delivery Time
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Once shipped, orders are typically delivered within 7–10 working days
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Delivery timelines may vary depending on your location
Delays & Unforeseen Circumstances
While we strive to deliver within the estimated timeframe, delays may occur due to:
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High order volumes
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Weather conditions
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Courier or logistics issues
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Remote location accessibility
In such cases, we appreciate your patience and understanding.
Cash on Delivery (COD)
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Cash on Delivery is not available
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All orders must be prepaid at checkout
Order Tracking
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Once your order is shipped, you will receive a tracking link via email or SMS
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You can use this link to monitor your shipment status in real-time
Incorrect Shipping Details
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Please ensure that all shipping details are entered correctly at checkout
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Neutuch will not be responsible for delays or failed deliveries due to incorrect information
Contact Us
For any shipping-related queries, feel free to reach out:
📧 Support@neutuch.com
📱 9138588816
We are dedicated to making your shopping experience smooth and reliable.